Last Updated: 1st August 2023
Welcome to Redourr! Please read these Terms of Use and Cookie Policy carefully before using our website or engaging with our services. By accessing or using our website, you agree to be bound by these terms and policies. If you do not agree with any part of these terms, please refrain from using our website or services.
1. Acceptance of Terms
By accessing and using Redourr’s website, you acknowledge that you have read, understood, and accepted these Terms of Use and Cookie Policy. These terms govern your use of the website, including any content, features, and services offered.
2. Eligibility, Accounts, and Registration
To use the Services, you must be at least 18 years of age. By agreeing to these Terms of Use, you represent and warrant that:
(a) Age Requirement: You are at least 18 years of age.
(b) Suspension or Removal: You have not previously been suspended or removed from the Services.
(c) Compliance with Laws: Your registration and use of the Services comply with all applicable laws and regulations.
To access certain features of the Services, you may need to register for an account and agree to a Product’s Terms, if applicable to that specific service. These Product’s Terms may be incorporated herein or made available separately.
Account Registration
During the account registration process, you will be required to provide some information about yourself, such as your email address, phone number, or other contact information. You agree that the information you provide is accurate and commit to keeping it accurate and up-to-date at all times.
As part of the registration, you will also be asked to create a password. It is your sole responsibility to maintain the confidentiality of your account and password. You are liable for all actions taken through your account and should not share your user account(s) with others.
Transactions on Your Own Behalf
Unless you have entered into a commercial agreement with us that permits you to use the Services for transactions on behalf of another person, you may use the Services solely for transactions conducted on your own behalf.
We value your trust and strive to provide a secure and seamless user experience. By adhering to these eligibility, accounts, and registration requirements, you contribute to maintaining the integrity of our Services and ensuring a positive experience for all users.
If you have any questions or need further assistance regarding eligibility, accounts, or registration, please don’t hesitate to reach out to our support team at [[email protected]]
Thank you for choosing our Services, and we look forward to serving you with excellence.
3. Use of the Website
(a) Eligibility: You must be at least 18 years old to use our website or engage with our services. By accessing or using our platform, you represent and warrant that you are of legal age.
(b) Accuracy of Information: You agree to provide accurate and current information when using our website. If you create an account, you are responsible for maintaining the confidentiality of your account details and restricting access to your account.
(c) Prohibited Conduct: You agree not to engage in any unlawful, abusive, or harmful behavior while using our website. This includes, but is not limited to, unauthorized access, interfering with the website’s operation, or violating any applicable laws or regulations.
4. Intellectual Property
(a) Ownership: Redourr retains all rights, titles, and interests in the website’s content, design, logos, and trademarks. You are not granted any license or right to use our intellectual property without prior written consent.
(b) User Content: By submitting any content (e.g., reviews, comments, photos) to our website, you grant Redourr a non-exclusive, worldwide, royalty-free license to use, modify, and distribute the content for promotional and marketing purposes.
5. Third-Party Content and Links
(a) Third-Party Content: Our website may contain content provided by third parties, including advertisers and users. Redourr is not responsible for the accuracy or reliability of third-party content, and any reliance on such content is at your own risk.
(b) Third-Party Links: Our website may include links to third-party websites for your convenience. These links do not signify our endorsement of the content on those websites. We are not responsible for the content or practices of third-party websites, and you access them at your own risk.
6. Use of the Services; Restrictions
A. Use of the Services
As long as you comply with these Terms of Use, we grant you a non-exclusive, limited, revocable, personal, non-transferable license to use the Services, and to download and use any App (as defined in Section 4(B) below) on your mobile device in object code form, for your personal use.
If you are a real estate or mortgage professional acting in your professional capacity, you may additionally use the Services to provide information, to the extent permitted by applicable law, to your clients and to take actions on behalf of your clients (“Pro Use”). If you use the Services for a Pro Use, you represent and warrant that you have obtained all required authorizations and consents from your client.
Except as expressly stated herein, these Terms of Use do not provide you with a license to use, reproduce, distribute, display, or provide access to any portion of the Services on third-party websites or otherwise. The Services may include software for use in connection with the Services. The Services may not be used for transactions in commercial real estate, which includes, without limitation, commercially zoned properties and vacation rentals.
B. Mobile Applications
To use any mobile application feature of the Services (each, an “App”), you must have a compatible mobile device. We do not warrant that any App will be compatible with your mobile device. You may use mobile data in connection with an App and may incur additional charges from your wireless provider for using an App. You agree that you are solely responsible for any applicable charges.
We may update any app and may automatically electronically update the version of any App that you have installed on a mobile device. You consent to all automatic upgrades and understand that these Terms of Use will apply to all updated versions of an App.
Any third-party open-source software included in an App is subject to the applicable open-source license and may be available directly from the creator under an open-source license. These Terms of Use do not apply to your use of software obtained from a third-party source under an open-source license.
C. Use of Content
Subject to the restrictions set forth in these Terms of Use, you may copy information from the Services without the aid of any automated processes and only as necessary for your personal use or Pro Use to view, save, print, fax, and/or email such information.
Notwithstanding the foregoing, the aggregate level data provided on the Redourr Local-Info Pages (the “Aggregate Data”) may be used for non-personal uses, e.g., real estate market analysis. You may display and distribute derivative works of the Aggregate Data (e.g., within a graph) only so long as the Redourr Company is cited as a source on every page where the Aggregate Data is displayed. Such citation may not include any of our logos without our prior written approval or imply any relationship between you and the Redourr Company beyond that the Redourr Company is the source of the Aggregate Data.
You are prohibited from displaying any other Redourr Company data without our prior written approval.
7. Prohibited Use
By using the Services, you agree not to engage in the following activities:
- Unauthorized Use: Reproduce, modify, distribute, display, or otherwise provide access to, create derivative works from, decompile, disassemble, or reverse engineer any portion of the Services, except as explicitly permitted by any Product’s Terms to the extent applicable to that product’s Services.
- Unauthorized Linking: Provide/post/authorize a link to any of the Services (including but not limited to an agent profile page) from a third-party website that is not a real estate-related website owned or operated by a real estate or lending professional or institution.
- Intellectual Property: Remove or modify any copyright or other intellectual property notices that appear in the Services.
- Unlawful Use: Use the Services in any way that is unlawful or harms the Redourr Company, its service providers, suppliers, affiliates, or any other user.
- Discriminatory Use: Use the Services in any way to discriminate against any individual or class of individuals protected under federal, state, or local laws, or which may have a discriminatory impact against any individual or class of individuals, or which otherwise promotes illegal, racist, or discriminatory activities or outcomes.
- Spam and Unsolicited Communications: Distribute or post spam or other unsolicited messages, chain letters, pyramid schemes, or similar communications through the Services.
- False Identity: Impersonate another person, misrepresent your affiliation with another person or entity, or make any representation to any third party under false pretenses.
- Content Reproduction: Reproduce, publicly display, or otherwise make accessible on or through any other website, application, or service any reviews, ratings, or profile information about real estate, lending, or other professionals, underlying images of or information about real estate listings, or other data or content available through the Services, except as explicitly permitted by us for a particular portion of the Services.
- Malicious Uploads: Upload invalid data, viruses, worms, or other software agents to the Services.
- Offensive Content: Post, reproduce, publicly display, or otherwise make accessible any content which we, in our sole judgment and discretion, consider illegal, offensive, or objectionable, including without limitation content that harasses, discriminates, demeans, threatens, or disparages any individual or class of individuals.
- System Integrity and Security: Interfere with or compromise the system integrity or security of the Services or otherwise bypass any measures we may use to prevent or restrict access to the Services.
- Automated Queries: Conduct automated queries (including screen and database scraping, spiders, robots, crawlers, bypassing “captcha” or similar precautions, or any other automated activity with the purpose of obtaining information from the Services) on the Services.
- Trademark Use: Use any of the Redourr Company’s trademarks as part of your screen name or email address on the Services.
- Competitive Use: Access or use any of the Services to develop competitive products or services.
- Encouraging Prohibited Activities: Attempt to, or permit or encourage any third party to engage in any of the above-mentioned prohibited activities.
We take the enforcement of these Prohibited Use guidelines seriously to maintain the integrity and safety of our Services for all users. Failure to comply with these restrictions may result in the suspension or termination of your access to the Services. If you encounter any violations of these guidelines or have any concerns, please contact our support team at [[email protected]]. Thank you for respecting these terms and using our Services responsibly.
8. Limitation of Liability
(a) Disclaimer: Redourr provides the website and its content on an “as is” basis. While we strive to ensure the accuracy of information, we do not warrant that the website will be error-free, secure, or free from viruses or harmful components.
(b) Indemnification: You agree to indemnify and hold Redourr harmless from any claims, damages, or losses arising from your use of our website or violation of these terms.
9. Privacy and Cookie Policy
(a) Privacy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.
(b) Cookies: We use cookies and similar technologies on our website to enhance user experience and improve website performance. By using our website, you consent to the use of cookies as described in our Cookie Policy.
10. Modifications and Termination
(a) Modifications: Redourr reserves the right to modify or update these Terms of Use and Cookie Policy at any time without prior notice. We recommend checking this page regularly for any changes.
(b) Termination: We reserve the right to terminate or suspend your access to the website at our discretion, without liability.
11. Governing Law and Dispute Resolution
(a) Governing Law: These Terms of Use and Cookie Policy shall be governed by the laws of the relevant country/state, without regard to its conflict of law principles.
(b) Dispute Resolution: Any disputes arising from your use of our website or related to these terms shall be resolved through arbitration in accordance with the rules of the relevant arbitration organization. The arbitration shall take place in the relevant city, and the decision of the arbitrator shall be final and binding.
12. Feedback
If you decide to offer input and suggestions concerning the Services, including any of the Redourr Company’s Materials (“Feedback”), you hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to utilize the Feedback in any manner and for any purpose. This includes using the Feedback to enhance the Services, as well as creating other products and services.
We value your insights and appreciate your contributions to improving our offerings. By providing Feedback, you help us continually enhance our Services to better meet the needs of our users. Rest assured that we will handle your Feedback with care and utilize it responsibly to deliver a better user experience. Thank you for taking the time to share your thoughts with us.
13. Indemnification
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE REDOURR COMPANY, OUR AFFILIATES, AND OUR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY AND ALL CLAIMS AND DEMANDS MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF:
(A) YOUR USE OF THE SERVICES: YOUR ACCESS TO OR USE OF THE SERVICES.
(B) BREACH OF TERMS: YOUR BREACH OF THESE TERMS OF USE.
(C) VIOLATION OF LAW OR RIGHTS: YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
(D) DISPUTES WITH THIRD PARTIES: ANY DISPUTE OR ISSUE BETWEEN YOU AND ANY THIRD PARTY.
(E) USER MATERIALS: ANY USER MATERIALS YOU UPLOAD TO, OR OTHERWISE MAKE AVAILABLE THROUGH, THE SERVICES.
(F) WILLFUL MISCONDUCT: YOUR WILLFUL MISCONDUCT.
(G) UNAUTHORIZED ACCESS: ANY OTHER PARTY’S ACCESS TO OR USE OF THE SERVICES USING YOUR ACCOUNT AND PASSWORD.
THE REDOURR COMPANY RESERVES THE RIGHT, AT THEIR OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, AND IN THAT CASE, YOU AGREE TO COOPERATE WITH THE REDOURR COMPANY’S DEFENSE OF THAT CLAIM.
14. NO WARRANTIES
THE REDOURR COMPANY PROVIDES THE SERVICES “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE,” AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE REDOURR COMPANY AND OUR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS OR IMPLIED.
THE REDOURR COMPANY AND OUR SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY, AND IMPLIED, INCLUDING WITHOUT LIMITATION:
(A) NO IMPLIED WARRANTIES: WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, ACCURACY, TITLE, QUIET ENJOYMENT, NO ENCUMBRANCES, NO LIENS, AND NON-INFRINGEMENT.
(B) COURSE OF DEALING OR TRADE USAGE: WARRANTIES OR CONDITIONS ARISING THROUGH THE COURSE OF DEALING OR USAGE OF TRADE.
(C) NO ERROR-FREE ACCESS: WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE SERVICES OR ANY MATERIALS AVAILABLE THROUGH THE SERVICES WILL CREATE ANY WARRANTY REGARDING ANY REDOURR COMPANY’S ENTITY OR THE SERVICES THAT IS NOT EXPRESSLY STATED IN THESE TERMS OF USE.
YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICES, YOUR DEALINGS WITH ANY OTHER USER, AND ANY MATERIALS, INCLUDING ALL USER AND REDOURR COMPANY’S MATERIALS, AVAILABLE THROUGH THE SERVICES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES AND USE, ACCESS, DOWNLOAD, OR OTHER OBTAINMENT OF MATERIALS THROUGH THE SERVICES AND ANY ASSOCIATED SITES OR SERVICES ARE AT YOUR OWN DISCRETION AND RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICES), OR THE LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OR USE OF THOSE MATERIALS.
SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
15. LIMITATION OF LIABILITY/EXCLUSIVE REMEDY
IN NO EVENT WILL THE REDOURR COMPANY OR ANY OF OUR AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THESE TERMS OF USE OR YOUR USE OR ACCESS, OR INABILITY TO USE OR ACCESS, THE SERVICES OR ANY MATERIALS ON THE SERVICES, WHETHER BASED ON:
(A) CONTRACTUAL BREACH: BREACH OF CONTRACT.
(B) BREACH OF WARRANTY: BREACH OF WARRANTY.
(C) NEGLIGENCE: NEGLIGENCE.
(D) OTHER CAUSES OF ACTION: ANY OTHER CAUSE OF ACTION, EVEN IF THE REDOURR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE REDOURR COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:
(I) ERRORS, MISTAKES, OR INACCURACIES OF MATERIALS.
(II) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES.
(III) UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN.
(IV) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES.
(V) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY.
(VI) ERRORS OR OMISSIONS IN ANY MATERIALS OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY MATERIALS POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES.
(VII) USER MATERIALS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY.
THE AGGREGATE LIABILITY OF THE REDOURR COMPANY AND ANY OF OUR AFFILIATES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, ANY PORTION OF THE SERVICES OR OTHERWISE UNDER THESE TERMS OF USE, WHETHER UNDER CONTRACT, TORT OR OTHERWISE, IS LIMITED TO THE GREATER OF:
(1) THE AMOUNT YOU HAVE PAID TO THE REDOURR COMPANY FOR THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENTS OR CIRCUMSTANCES GIVING RISE TO THE CLAIMS.
(2) $100.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
EACH PROVISION OF THESE TERMS OF USE THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE AGREEMENT OF THE PARTIES. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS ITS ESSENTIAL PURPOSE.
16 Consent to Communications
By using the Services, you consent to receiving certain electronic communications from us as further described in the Privacy Policy. Please read our Privacy Policy to learn more. You agree that any notices, agreements, disclosures, surveys, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
The Services may provide web forms, links, or contact information, including phone numbers, that can connect you with the Redourr Company or third parties, such as real estate agents and Third-Party Providers. Communications through these methods may be routed through a third-party service (“Communications Service”). Calls may be recorded or monitored for quality assurance, training, or customer service purposes. You will be notified at the beginning of a call if it may be recorded or monitored. You consent to such recording and monitoring by the Redourr Company or the Communications Service.
We also use the Communications Service to track phone calls and text messages between you and real estate professionals so that we and the real estate professional can access certain details about the contact. As part of this process, we and the Communications Service will receive, in real-time, and store data about your call or text message, including the date and time of the call or text message, your phone number, and the content of the text message. You consent to these practices by us and the Communications Service. The information is subject to the Privacy Policy.
17. Contact Us
If you have any questions or concerns regarding these Terms of Use and Cookie Policy, please contact us at:
Redourr
Address: Office 93, 16th Floor, Maya Akar Center, Büyükdere Cd no. 100/102, 34394, Şişli, Istanbul
Email: [email protected]
Phone: +90 552 593 89 11
Thank you for reading and understanding our Terms of Use and Cookie Policy. We hope you have a pleasant experience using Redourr and enjoy our services.
